Descaling your brewer

Descaling your machine will keep it in top condition so that it can continue to make your favourite, high-quality beverages. TASSIMO tells you when the machine needs descaling by displaying the red descale light.

CADDY

This machine features an automatic descale cycle. See the step-by-step instructions.

  • Step 1/16

    Step 1/16

    The machine will let you know when it needs to be descaled by illuminating the red descale warning light . Firstly, remove the water tank from the side of the machine and empty any water.
  • Step 2/16

    Step 2/16

    Fill the water tank up to the descaling mark (500ml) and add the descaling agent according to the manufacturer's instructions. To find out more about descaling solution click here. Ensure that the descale agent is fully dissolved in the water before continuing.
  • Step 3/16

    Step 3/16

    Replace the water tank back onto the side of the machine by tilting it slightly and returning it to its original position until it clicks into place.
  • Step 4/16

    Step 4/16

    Open the brewing unit by lifting the handle and pushing up then place a suitable container (min. 500ml/ 17oz.) under the drink outlet. Now remove the yellow Service T DISC from the compartment at the side of the appliance and place it on the T DISC holder in the machine with the barcode facing down.
  • Step 5/16

    Step 5/16

    Close the brewing unit by first bringing it down and then push the handle firmly to the machine until you hear an audible click. The orange status light will blink once to indicate the brewer is ready and the red descale light will remain illuminated.
  • Step 6/16

    Step 6/16

    It is important to press and hold the start/stop button for at least 5 seconds to start the descaling program. The descaling program now starts and the descale and status lights will flash. The process takes around 30 minutes while descaling solution is slowly pumped through the system and then runs into the container until the water tank is almost empty. A little liquid is always left in the tank. Note: If the process only takes a couple of minutes then you may have run a cleaning cycle by mistake - the machine will not be fully descaled and the red descale light will remain illuminated. If this occurs go back to step 5.
  • Step 7/16

    Step 7/16

    After approximately 30 minutes, when the descaling solution has passed through the system, the status light will be permanently on to indicate that the first stage of the process is complete.
  • Step 8/16

    Step 8/16

    Empty the container of used descaling solution and place back under the drink outlet of the machine.
  • Step 9/16

    Step 9/16

    Remove the water tank from the side of the machine and rinse thoroughly to remove any traces of descaling solution. Refill the water tank with cool fresh water, up to the max mark.
  • Step 10/16

    Step 10/16

    Place the container back under the drink outlet.
  • Step 11/16

    Step 11/16

    Press the Start/Stop button briefly to run the cleaning cycle. During the cleaning cycle, the orange status light will flash and the machine dispenses hot water into the container.
  • Step 12/16

    Step 12/16

    When the cleaning process is complete, empty the container and return it under the outlet. Complete steps 11 and 12 three times to ensure all the descaling solution is flushed from the machine.
  • Step 13/16

    Step 13/16

    Open the brewing unit and remove the Service T DISC from the T DISC holder. Please be cautious as the T DISC may be hot.
  • Step 14/16

    Step 14/16

    Close the brewing unit and replace the Service T DISC in the storage compartment on the side of the appliance.
  • Step 15/16

    Step 15/16

    Refill the water tank with cool fresh water up to the Max mark and fit it back on the brewer.
  • Step 16/16

    Step 16/16

    Your TASSIMO has now been descaled and is ready for use.